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Enhanced tools, translation features help cities turn inquiries into community improvements; updated app, Community Catalyst Program give citizens new ways to engage
NEW YORK, March 19, 2013 /PRNewswire/ -- PublicStuff, the digital communications system for improving access to city services, today released a new version of its solution to help local governments turn civic inquiries into tangible community improvements. PublicStuff has added new features that benefit both city representatives and the people they serve, including a more robust Citizen Engagement Management System and a customizable widget platform to help cities create a one-stop shop for all civic communications. For app users, the addition of One Voice translation technology, push notifications and a Community Catalyst Program broaden and deepen engagement. With this launch, PublicStuff is making it simple and more rewarding for people to improve their community, and provides local government with the easiest, most efficient method to communicate with residents and resolve issues.
The widespread adoption of social media, coupled with recent initiatives that have opened up city data, is sparking a tide of citizen interest in their city services. In response, there has been a flurry of innovation to provide more engaging, effective ways to give residents better access to local government, however most cities are not set up to manage or maintain the resulting information flow. In response, PublicStuff has enhanced its cost-effective, easy-to-use system to enable local governments to better manage and customize the ebb and flow of information and requests between a city and its citizens.
"People are more engaged than ever in improving their communities, yet it can be a struggle for cities to manage the inbound communication and outbound information flow," said Lily Liu, founder and chief executive officer, PublicStuff. "We've seen incredible resolution rates from the cities that have implemented the PublicStuff system. This new launch gives our broader base of consumers an even better way to directly engage with their city representatives, and offers local governments the tools necessary to manage and resolve issues."
More than 200 cities are using PublicStuff's customizable self-service platform because it helps them reduce communication costs by at least 50 percent and delivers service requests submitted via users' laptops, mobile phones or tablets to the right person, in any city, to get them resolved quickly. The new version includes:
For cities looking to bring PublicStuff to their community, please visit http://www.publicstuff.com/tour for information and a free demo. For people across the country that want to communicate directly with their city representatives and have a stronger voice in community improvements, download the free app.
Headquartered in New York City, PublicStuff helps local governments turn civic inquiries into tangible community improvements by connecting people directly to their city representatives. PublicStuff's digital communications system provides the easiest, most efficient way for civic leaders to interact with their communities, and is proven to reduce communication costs by at least 50 percent. Today, more than 200 cities are using PublicStuff's platform and free, easy-to-use mobile app to improve access to city services. For more information, visit www.PublicStuff.com.
Audrey Sahl | Bateman Group for PublicStuff
(347) 382-9731 | firstname.lastname@example.org
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